At Emsys Maritime Ltd we understand how key reliability and efficiency are to the maritime industry, and we hold onto these values in our level of service. We provide multiple levels of support, including:

  • 24/7/365 on-demand service to help you in the event of breakdowns or Class/Flag survey requirements
  • Our Service Level Agreement contracts allow pre-planning of deployments to suit your vessel’s schedule. Our technicians can visit your vessel, when convenient, to carry out annual service and calibration checks
  • Extensive crew training options
  • We operate a full style Service centre in Korea which supports our customers in Asia Pacific. Emsys Korea maintains in-house inventory and locally based technicians available to support our customers in APAC.
  • We stock an in-house inventory of spare parts and consumables – so no long lead-times
  • With a ‘Distance Support’ contract our technical team are able to remotely diagnose some of the typical operational and maintenance issues that may occur allowing your crew to efficiently reinstate system operation without the need for technician attendance
  • Product warranties which can be extended for extra peace of mind
  • A range of system upgrades to enable extra functions with your platform, such as mass emissions reporting, extra gases, or more stacks

We take pride in delivering outstanding service to our customers and work continually to improve our offerings. Talk to our service team today to see what we can do for you.